Privacy Policy

This policy explains what personal information Blue Ridge International Solutions collects through blueridgeint.com, why we collect it, how we protect it, and the rights you have over it. It applies to this website. Software we build for clients is governed by the separate agreement covering that project.

Who is responsible for your information

Blue Ridge International Solutions is the data controller for information collected through this website. You can reach us at info@blueridgeint.com or +880 13 4813 4752 with any question about this policy or about information we hold.

What we collect

Information you give us

When you use the contact form or email us directly, we receive your name, email address, organization name if you provide one, and the contents of your message. If you telephone us, we may keep a brief note of what was discussed.

Information collected automatically

Our hosting provider records standard server logs, which typically include IP address, browser type, pages requested and timestamps. These are generated by the act of serving a web page and are used for security and reliability. This website does not run advertising trackers or behavioural analytics.

Information from third parties

This site loads typefaces from Google Fonts. When your browser requests a font, Google receives your IP address as part of that request. Google's handling of that data is governed by its own privacy policy. If we later connect a form-processing service to the contact form, that provider will process your submission on our behalf and we will name it here.

Why we use your information, and our legal basis

To respond to your enquiry — because you have asked us to, and because we have a legitimate interest in answering people who contact our business.
To provide a proposal or quotation — to take steps at your request before entering into a contract.
To keep records of business correspondence — for our legitimate interest in maintaining accurate commercial records.
To keep the website secure and available — for our legitimate interest in protecting our systems and visitors.
To meet legal or regulatory obligations — where we are required to retain records.

We do not sell, rent or trade personal information. We do not use it for automated decision-making or profiling.

Who we share it with

We share personal information only where necessary, and only with:

Service providers who host this website or process form submissions on our behalf, under contract and only on our instructions.
Professional advisers such as accountants or lawyers, where required.
Authorities, where we are legally obliged to disclose.

Where a provider processes information outside your country, we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision, depending on the jurisdictions involved.

International transfers

We work with clients across several regions, and our service providers may store data outside the country you are writing from. Wherever information is held, the protections described in this policy continue to apply.

How long we keep it

Enquiries that do not lead to work — up to twenty-four months, then deleted.
Client correspondence — for the duration of the engagement and for as long afterwards as commercial and legal record-keeping requires.
Server logs — a short rolling period set by our hosting provider, typically measured in weeks.

How we protect it

This website is served over HTTPS. Access to enquiry data is limited to team members who need it in order to respond. We review the services we rely on and keep them updated. No system can be guaranteed absolutely secure, but if a breach occurs that is likely to affect your rights, we will notify you and the relevant authority without undue delay.

Your rights

Depending on where you live, you may have the right to:

Be told what personal information we hold about you, and receive a copy.
Have inaccurate information corrected.
Have your information deleted where there is no ongoing reason for us to keep it.
Restrict or object to how we use it, including where we rely on legitimate interests.
Receive your information in a portable, machine-readable format.
Withdraw consent at any time, where we relied on consent.
Complain to your data protection authority if you believe we have handled your information improperly.

To exercise any of these, email info@blueridgeint.com. We will respond within thirty days, and we will not charge you for a reasonable request.

Cookies

This website does not set advertising, analytics or tracking cookies. If that changes, we will update this policy and, where required, ask for your consent before setting them.

Children

This website is intended for business audiences and is not directed at children. We do not knowingly collect information from anyone under sixteen. If you believe a child has sent us personal information, contact us and we will delete it.

Changes to this policy

If we change how we handle personal information, we will revise this page and, where the change is significant, make that clear on the site.

Contact

Questions, requests or complaints about privacy can be sent to info@blueridgeint.com or by telephone to +880 13 4813 4752.